T-Mobile Hits My Credit Card. Makes Me Laugh.

So yesterday I get this nice little email from T-Mobile in the U.S. that said:

We recently notified you that we were unable to charge your credit card on file for your HotSpot service. We have since been successful in charging your card and have moved your account back to active status. You can now access the HotSpot service, and we will resume billing you per the terms of your service.

The only problem is that I tried to use a T-Mobile HotSpot a month ago in New York when I was there. I’m now 3,000 miles away from the Times Square Starbucks and 4 weeks older.

When I called T-Mobile customer service, the customer service representative was very nice and we both had a laugh about my charge going through a month after I visited the city. She said she processed the request for the refund.

Now, I can’t be the only person that had this happen to them. I can only imagine that there is a lot of people that had their transaction hung up in the T-Mobile system. Someone fixed the logjam and now WOOSH, all the old requests flood through.

Someone, somewhere was an idiot on this. LOL

Post from: Credit, Debt, Life, and Steve

T-Mobile Hits My Credit Card. Makes Me Laugh.

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